Returns & Exchanges
At Hadley Designs, we want your home to be your sanctuary, which is why we offer a 30-day window for returns on all eligible home decor and organizational products. If you are not completely satisfied with your purchase, we are committed to making it right through a simple and transparent return process.
Initiate Your Request
Log into your Hadley Designs account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective components are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping barcodes.
Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing